TEMPERATURE SHIPPING POLICY -- AND OPTIONS IN THE SHOPPONG CART:
CHOOSE OPTION A and You WILL be Charged for Breakage Disclaimer: Choose this option if you want shipment immediately regardless of temperature, and you will be charged for breakage or damage if shipped through regions of extreme hot or cold temperatures that cause breakage.
CHOOSE OPTION B and You will NOT be Charged for Breakage Disclaimer: Choose this option and we will ship at our discretion when extreme hot or cold temperatures subside.
SHIPPING TEMPERATURE POLICY: Temperatures of below 32 degrees and above 80 degrees can cause breakage or damage. We ship via UPS and we cannot control what regional routes are taken and through what temperatures. If given discretion, we will not ship when there are hot or cold waves in large portions of the country. We will ship in a reasonable time period when extreme temperatures subside. EXTREME HEAT OR COLD MAY DAMAGE YOUR WINE: In the case of GIFTS, we will hold shipments and we will send the recipient a note saying that we will be shipping them a gift of wine from you when the weather subsides. We DO NOT REFUND for wine that is damaged due to extreme heat or cold weather in transit, for which we are not given the temperature-time-of-shipment discretion.

Shipping:

-We ship UPS Ground.

-Orders are shipped within 2-3 business days, not including holidays or weekends. Expect 5-7 days for delivery.

-Accessories are shipped separately from wine.

-We cannot ship alcohol to PO Boxes or APO/FPO addresses. Please beware of extreme HEAT or COLD across the nation. We do not refund for wine damaged due to extreme conditions.

Ground Transit Times and Shipping Rates: Most orders are packed and shipped within 2-3 business days, see UPS Ground Transit Times table for transit time to your shipping destination. Eola Hills Winery does not ship on major holidays and weekends. All shipments made to DHL states are shipped via air to the major hub nearest you, so no expedited service is available. Wine orders are packaged and shipped from Eola Hills Winery, Inc. Logistic Centers in California, Oregon, and Washington.

Payment Information: We accept Visa, Mastercard, American Express.

Payment Security: If you use a browser that supports secure connections, your order will be handled using our secure payment system that protects your credit card information while in transit over the Internet.


Preventing Underage Purchases-- AN ADULT SIGNATURE IS REQUIRED BY LAW FOR ALL DELIVERIES!

User must be at least 21 years of age to be a member or receive wine shipments. Due to prohibitive state direct shipping laws, Eola Hills Winery can only ship wine to the following states: Alaska, California, Colorado, Connecticut, Idaho, Illinois, Iowa, Louisiana, Minnesota, Missouri, Nebraska, Nevada, New Hampshire, New Mexico, North Dakota, Oregon, Rhode Island, washington DC, Washington, Wisconsin & West Virginia.

* Connecticut, Louisiana, New Hampshire and Rhode Island must obtain permits.
** Alaska, Nebraska, North Dakota and Washington DC have quantity restrictions


View your state's direct shipping status and updates at WineAmerica.organd at www.WineInstitute.org and find out how you can help enlighten our state lawmakers about free trade in the consumer product industry.

If no one is available to receive the package, a subsequent attempt to deliver will be made. Whenever possible, we encourage you to use a commercial business address to assure the fastest delivery time. If subsequent attempts are unsuccessful, your order will be returned to the logistics center it originally shipped from.

Eola Hills Winery, recognizes and complies with all federal, state, and local laws regarding sale of alcohol to minors.

1. We clearly state throughout the website that no purchase may be made by anyone under 21 years of age.

2. All shipments require an adult signature; proof of age will be verified by delivery carrier. No deliveries will be made to a visibly intoxicated person.

Warning:
Pregnancy & Alcohol DO NOT MIX Drinking alcoholic beverages, including wine, coolers and beer during pregnancy can cause birth defects.

Zip Codes:
Due to restrictions of shipping alcohol to certain zip codes, the states of Florida and Texas require you to specify the zip code for the shipping destination. We are committed to 100% compliance with the federal, state, and local regulations of all markets we serve, and are unable to ship to districts that prohibit the sale of alcohol. :


Warranty:
Eolahillswinery.com is committed to the 100% satisfaction of our customers, and we want to hear about any problems you may experience. Should any product be damaged during shipping, please contact us here.

As is tradition in the wine trade, all bottles 10 years or older are purchased at the buyer's risk.

If you receive a wine that is off-condition, please contact us here.

.